‘I’m frustrated, too,’ health minister Adrian Dix says of Prince Rupert ER closures

Adrian Dix says NDP government planning overhaul of how doctors are paid to staff emergency rooms at night.

Adrian Dix, the MLA for Vancouver-Kingsway speaking in an event.
Serving as the Minister of Health and Minister Responsible for Francophone Affairs, Adrian Dix has been the MLA for Vancouver-Kingsway since 2005. He advocates for children in care, seniors, workers' rights, and public health research. Photo credit: Darren Stone/Times Colonist

Health Minister Adrian Dix says he’s frustrated that efforts to fill 130 staff vacancies in the North Health region’s Prince Rupert area aren’t succeeding.

“We have to address recruitment issues here. We have to address cultural issues here so that people are working together and we have to make sure that this emergency room is open to people 24/7.”

Adrian Dix, Health Minister

“We want the emergency room open, we’re going to do everything we can to work with everybody here to make sure it is, and that this situation, this uncertainty, is not long-lived,” he said Tuesday in Prince Rupert.

“We have to address recruitment issues here. We have to address cultural issues here so that people are working together and we have to make sure that this emergency room is open to people 24/7,” he said.

The emergency room at the Prince Rupert hospital has been closed eight times since the beginning of March due to physician shortages in the community. Meanwhile, several more doctors have warned their patients that they are retiring or leaving the city of about 13,000 people this year.

The next nearest alternative hospital is two hours away by road in Terrace, on a highway that can be treacherous in winter.

Among those about to lose their family physician is the local NDP MLA, Jennifer Rice, who is the parliamentary secretary for rural health.

BC Minister of Health Adrian Dix visited the Northwest to speak with health care staff and announce construction plans after a challenging month that has seen a number of closure across the region. He was joined in Prince Rupert by North Coast MLA and parliamentary secretary for rural health Jennifer Rice. Photo credit: Seth Forward/The Northern View

The Health Ministry will soon be updating the payment scheme for how emergency rooms are now staffed, according to Dix.

“We frequently pay people who work emergency rooms overnight through fee for service in some ways. Well, there may not be enough patients overnight to make that worthwhile. So we’re shifting to what are called alternative payment plans, but are really salary contracts where you’re paying people for the shift and not for the patients,” Dix said.

“We have historically had emergency rooms that have been staffed by family doctors in the region … and that contract in a number of communities is no longer working. We can’t pretend that we can go back to some time in the past, we have to create a permanent solution.”

Meanwhile, B.C. Emergency Health Services has brought in extra paramedic crews and ambulances to help soften the effect of the emergency room closures, which has led to ambulances being unavailable to respond to emergencies.

“It is very difficult for the team when they can’t respond as fast as they would like to.”

Jennifer Rice, parliamentary secretary for rural health
Chief ambulance officer at BC Emergency Health Services (BCEHS) Leanne Heppell praised paramedic staff that have come to Prince Rupert during its recent healthcare challenges on a trip to the North Coast. Photo credit: Seth Forward/The Northern View

“We’ve had this overwhelming response of paramedics across the province wanting to come to Prince Rupert to help,” said Rice. “And so I couldn’t be more proud of the team, but it is very difficult for the team when they can’t respond as fast as they would like to.”

Among the crews volunteering for a stint in Prince Rupert are critical care and advanced care paramedics who are able to triage and stabilize patients before transporting them to the nearest appropriate facility, such as Terrace.

Meanwhile, renovations to Prince Rupert’s emergency room began on March 1 and should finish by May next year, according to the Ministry of Health, which said the department will be expanded to “improve flow in a modern environment.”

The renovations to the emergency room will help with long-term recruitment efforts, according to Dix.

“When you want to recruit people it’s not essential to have a new hospital, but it’s better. It’s not essential to have a new emergency department, but it’s better.”

Adrian Dix, Health Minister

“It’s not important today or tomorrow that we’re building a new emergency room, but it is also the kind of tool we need for recruitment. The emergency room has to be better, and that’s why we’re spending 16.5 million on that,” he said.

“When you want to recruit people, it’s not essential to have a new hospital, but it’s better. It’s not essential to have a new emergency department, but it’s better.”

Story by Seth Forward, Local Journalism Initiative Reporter / Vancouver Sun

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